GENERAL TERMS AND CONDITIONS
1. Scope and Subject of the General Terms and Conditions
These General Terms and Conditions (“GTC”) form the basis of the service agreement between Al Safeer Executive and Consulting Office and the Client, and apply to all legal relationships established between them within the framework of immigration and business-related services.
By submitting an assignment to Al Safeer, the Client implicitly accepts these GTC. The Client and Al Safeer may deviate from the provisions of these GTC by mutual agreement; in such case, the relevant provision(s) shall become invalid. However, any deviation shall only be binding if confirmed in writing by Al Safeer.
2. Offers, Conclusion of Contract and Service Fees
Offers issued by Al Safeer are valid exclusively in written form (letter or email) and remain valid for 1 month from the date of issuance, unless a specific validity date is indicated in the offer.
A contract is concluded when the Client accepts the offer sent by Al Safeer either verbally or in writing, or when Al Safeer confirms the Client’s assignment in writing.
Unless the Client explicitly states at the time of concluding the contract that they are acting on behalf of a third party and provides the name and billing address of such third party, Al Safeer shall consider the person submitting the assignment as the Client.
The service fee is specified in the offer provided by Al Safeer to the Client.
3. Performance of Assignments, Delivery and Deadlines
Al Safeer undertakes to perform the Client’s assignment in a competent and professional manner.
If the date/time of performance constitutes an essential element of the order, the Client must expressly indicate this at the time of assignment. Delivery deadlines are only binding if expressly confirmed in writing by Al Safeer.
Al Safeer shall promptly inform the Client of any circumstance that may delay the agreed deadline. The Client is obliged to take all necessary steps to facilitate timely performance.
If the Client fails to provide the materials required for performance in due time, Al Safeer is entitled to extend the deadline by the duration of the delay.
Al Safeer may request additional information, documentation or reference materials related to the service. The Client undertakes to provide such materials at their own risk and expense.
4. Confidentiality
Al Safeer shall treat all information provided by the Client as strictly confidential.
Al Safeer shall take all reasonable steps to ensure that internal and external service providers with access to the Client’s information also treat such information confidentially.
Al Safeer shall not be liable for unforeseeable breaches of confidentiality by third parties.
Both Parties agree to treat as strictly confidential all business, proprietary and other confidential information obtained during the business relationship, including after its termination.
Both Parties undertake to ensure that such information does not become accessible to third parties who are not part of the business relationship.
All contractual agreements must be securely handled and protected against unauthorized access.
The confidentiality obligation remains in force even after termination of the business relationship.
5. Quality Complaints and Warranty Claims
Any complaint regarding the quality of the services must be submitted without delay, but no later than 1 week after receipt of the relevant materials.
The Client is responsible for damages resulting from delayed submission of complaints.
Quality complaints or warranty claims must be submitted in writing, together with supporting evidence.
Submitting a complaint does not automatically release the Client from the obligation to pay.
In case of a justified complaint, the Client must grant Al Safeer a reasonable period to correct or replace the defective materials.
If the Client fails to provide such opportunity or engages a third party to remedy the deficiency, Al Safeer shall be released from further obligations.
If Al Safeer remedies the deficiency within the specified period, the Client remains obliged to pay the full invoice amount.
Minor defects do not entitle the Client to terminate the contract.
6. Liability and Damages
Al Safeer shall be liable for damages in accordance with the general provisions of the Hungarian Civil Code.
Al Safeer shall not be liable for damages resulting from the Client’s actions or omissions.
Al Safeer shall not be liable for loss of profit.
Under no circumstances shall Al Safeer be liable for consequential damages, indirect losses, or similar financial losses.
7. Payment
Unless otherwise agreed in writing, the Client undertakes to pay the agreed service fee in advance before Al Safeer commences the services.
In case of late payment, the Client shall pay the applicable statutory default interest.
In the event of delayed payment, Al Safeer reserves the right to suspend all ongoing assignments until the outstanding service fee is paid in full.
8. Copyright
Unless otherwise agreed in writing, copyright of documents prepared by Al Safeer remains with Al Safeer.
Upon full payment of the invoice, copyright shall transfer to the Client.
Any use of the product before full payment shall be deemed full acceptance of the services provided.
The Client shall indemnify and hold Al Safeer harmless against third-party claims relating to alleged infringement of intellectual property rights.
9. Governing Law and Jurisdiction
All legal relationships between the Client and Al Safeer arising from these GTC shall be governed by Hungarian law.
Any disputes shall fall under the jurisdiction of the competent courts of Budapest, Hungary.